Update (2016-05-03 03:18 Eastern Time): Maintenance complete. Thank you for your patience.
We will be conducting a maintenance on our billing server. Client sites will not be affected.
Maintenance schedule: Tuesday, May 3, 2016, 02:30 to 03:30 Eastern Time
Reason for maintenance: Billing software upgrade
No major downtime is expected, however you may experience issues when logging in, settling invoices, and submitting tickets.
We apologize for the inconvenience this may cause and we thank you very much for your understanding.